What payment methods do you accept?

Credit cards: Visa, Mastercard, American Express, Discover.

Please explain your 100 percent satisfaction guarantee and refund policy?

Products and Events Purchased Online
For any Products and Courses purchased online, we offer an unconditional 72 hour 100% money back guarantee from the date your order is received. In the unlikely event you are less than 100% satisfied with your order, simply call us at the number below and then return the unmarked and undamaged course to us, and we will refund your full purchase price, less shipping and handling once received.

For our multi-day seminars, bootcamps and live events, we offer a NO RISK PLUS, 100% return policy.  You can attend the bootcamp through the end of 1st day and if for whatever reason you are not satisfied, let us know and you will receive 100% money back. Believe me, you will not want to leave!

Products and Bootcamps Purchased at Live Events
Products and bootcamp packages purchased at live events are subject to rules of that event. (Unfortunately, these are frequantly dictated by an event organizer or promoter.) Unless otherwise specified, you have a 48 hour window from the end of the event to review the product and initiate the return process.

If I want a refund, what should I do?
Please download and fill out the form and email it to us at support@fortunebuilders.com or fax it to 1-888-506-9279. This will initiate the refund process. Once you refund is approved by our office, please ship a complete unmarked, undamaged package to the address below.

How do I return merchandise?
Returned merchandise should be shipped to the following address:
Virtual Media
Attn: Returns Department – FB
6170 Dodd Road
Lake Worth, FL 33463

What is your privacy policy?

Protecting your privacy and your information is a top priority. We have taken careful measures to secure any information that you provide. Additionally, we exercise great care in providing safe transmission of your information from your PC to our servers (unless sent by a means outside of our control, such as e-mail).

Please read this policy carefully: privacy policy. We may need to change this policy from time to time in order to address new issues and reflect changes on our sites. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly.

If you have any questions or concerns about our privacy policy, please send an e-mail to: info@fortunebuilders.com

How do you protect my personal information?

We may request personal identification information from you (such as your name, street address, telephone number, credit card number, e-mail address, and/or any other identifier that permits the physical or online contacting of you) in connection with your use of, or participation in, membership registration, surveys, forums, subscription registrations, chats, bulletin boards, discussion groups, or additional information (including via email to us), and in connection with other activities, services or resources we make available on any of our sites. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. Except as otherwise indicated in this policy, we will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission.

If you do provide us with personal information for any of these activities, we may use it to conduct the activity. We may also use cookie technology (discussed in detail below) to improve your experience of these activities, including to remember your preferences, customize the content and advertisements that you see or authenticate your access to your personal information. In addition, in the event your personally identifiable information is requested as part of our surveys or polls, such personally identifiable information may be added to your registration information).

If you give us your permission, we may also use personal identification information for internal or external marketing and promotional purposes. On occasion, for example, we may send you e-mails to introduce a product or service that we think might be of interest to you. For us to obtain your permission to send you this information, we will give you an opportunity to “opt-in” at the time our request for your personal information is made.

We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute, or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Sites, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

Further, the information you enter when making a purchase will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.

Please note that if you give out personal information online for example, on one of our public forums such as a message board or chat room, folder, chat IM feature, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your registration or password.

How do you protect my billing information?

When you order from us online, we protect your information by using Secure Sockets Layer (SSL) protocol. We are secured by GeoTrust, a leading provider of SSL encryption keys. SSL encryption electronically masks any information you send us. With this state-of-the-art system, you can enter your credit card number and delivery and billing information safely. The encryption process protects the information by scrambling it before it is sent to us. You can verify our compliance at any time by clicking on the GeoTrust logo located on our Shopping Cart page.

How do you use cookies?

We collect non-personal identification information through the use of cookies. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. We never sell or distribute cookie-based information. When you first visit www.fortunebuilders.com, we send a cookie to your machine to uniquely identify your browser. This allows us to identify your session across page requests, which we do to make your visit more effective. You may access the site without having cookies enabled, but cookies are required to log in. In addition, we may set other cookies to help us analyze site traffic; these cookies help us improve the site, and contain no personal user information.

Consent to Transfer

The Sites are operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use this site. Your continued use of this site following the posting of changes to these terms will mean that you accept those changes.